Operations·Reporting·Project Support
7+ years keeping businesses running smoothly — from fulfillment and KPI dashboards to funnels and project workflows.
Specialist in
Deep institutional knowledge built over 7+ years of continuous support across eCommerce, fulfillment, and digital operations.
Rico Morbos is a highly experienced Operations and Administrative Support Specialist with over 7 years of direct, hands-on experience supporting business operations across eCommerce, service-based businesses, and digital platforms.
Having worked closely with leadership for several years, Rico brings deep institutional knowledge, operational consistency, and reliability to day-to-day execution. His expertise spans dropshipping and fulfillment operations, customer service, reporting and analytics, funnel support, lead generation, and administrative management.
He is trustworthy with sensitive data and reporting, detail-oriented in everything he handles, and brings a long-term mindset that only comes from years of continuous partnership with the same business.
Four disciplines that form the foundation of 7+ years of operational excellence.
Builds and maintains KPI tracking dashboards and company performance reports. Creates sales dashboards and operational summaries that support leadership decision-making.
Experienced supporting structured spreadsheet workflows — tracking sheets, reconciliations, and reporting templates that keep data clean, organized, and audit-ready.
Supports task tracking and operational workflows using ClickUp and Monday.com. Maintains SOPs and ensures consistent execution cadence across recurring business functions.
Experience with GoHighLevel (GHL) funnel creation, basic automations, and CRM organization. Supports pipeline cleanliness and data accuracy across CRM workflows.
Select a category to explore skills, tools, and example outputs.
Representative layouts of the reports Rico builds and maintains. No real client data.
| Affiliate | Period | Sales Count | Commission Due | Status |
|---|---|---|---|---|
| Partner A | Current Period | — | $— | Pending |
| Partner B | Current Period | — | $— | Paid |
| Partner C | Previous Period | — | $— | Reconciled |
| Partner D | Previous Period | — | $— | Paid |
Layouts shown are representative and contain no real client data.
Seven-plus years of continuous, high-trust operational support across multiple business functions.
Over 7 years of continuous, high-trust support across operations, administration, reporting, and fulfillment for eCommerce businesses, service-based operations, and internal agency workflows.
Experience supporting GoHighLevel funnel creation, basic automations, and CRM pipeline organization.
Task tracking, SOP adherence, and execution cadence across recurring operational workflows.
Follows and maintains standard operating procedures to ensure consistent, repeatable execution across all recurring tasks.
Uses ClickUp and Monday.com to manage task queues, deadlines, and cross-functional coordination without missing a beat.
Maintains steady output on weekly and monthly operational responsibilities — leadership can count on it getting done.
Consistent delivery on recurring responsibilities — leadership can rely on Rico without micromanagement.
Process-driven approach to every task ensures accuracy, clean data, and error-free handoffs.
Takes full responsibility for recurring tasks — from start to completion, with no gaps.
Trusted with sensitive reporting data, commission figures, and confidential business information.
7+ years of institutional knowledge — brings context and continuity that new hires can't replicate.
Bridges operations, reporting, customer service, and admin — a single resource across multiple functions.
"Rico is a long-standing, high-trust operations professional whose strength lies in consistency, execution, and cross-functional support. His broad experience across fulfillment, customer service, reporting, and CRM systems makes him an invaluable asset for keeping operations running smoothly at scale."
Overall Performance Assessment · Resume